Shipping and Return Policy
At YLI Threads, we aim to make your shopping experience as enjoyable as stitching with your favorite thread. We offer free standard shipping on orders over $75 to U.S. addresses. For orders under $75, a flat shipping fee of $6 will apply within the U.S. If you need your items sooner, expedited shipping options are available at checkout. For our international customers, shipping rates and delivery times vary by location and service.
Shipping Details
| Shipping Method | Est. Transit Time | Cost |
|---|---|---|
| Flat Rate for US Addresses | 2-7 Business Days | $6.95 for orders less than $75.00 |
| Free Shipping for US Addresses | 2-7 Business Days | FREE for orders greater than $75.00 |
| Expedited Shipping | 1-7 Business Days, depending on the carrier and service. Please view pricing details during checkout. | Varies by carrier and service |
| International Shipping | Transit time depends upon the carrier and service. Please view the available options details during checkout. | Varies by carrier and service |
Product Guarantee
We are confident that you will love our threads, needles, and notions. Our company name is an acronym for You'll Love It! Please contact us with questions about our products, your order, or general troubleshooting.
Exchange Policy
We offer exchanges for new, unused items within 30 days of delivery. To initiate an exchange, please contact us to confirm item availability and arrange the exchange. Once we receive your item in its original condition, we will process your exchange within 5 business days. If the price differs, we will adjust the payment amount accordingly using the original payment method. We do not charge any fees for exchanges (no restocking fee). Customers are responsible for any additional shipping costs associated with exchanges.
Return Policy
If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. We accept returns of unopened, unused items within 30 days of delivery. Once we receive the returned items, we will process your return within 5 business days. Refunds will be issued to the original payment method. Customers are responsible for any additional shipping costs associated with non-warrantied returns.
